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Jobs at PCYC

Reception and Adventure Activity Officer - contract part time

Minimum hours
3-8pm Thursday & Friday
9-5m Saturday

Plus additional hours for school holiday activities, group bookings and adventure sports appropriate to qualifications

Fitness Award - Level 4

Primary Purpose
The employee is required to provide high level customer service to members and stakeholders including reception and office duties, responding to enquiries via telephone, face to face and email, and the supply of accurate information in a timely fashion. In addition, the employee is required to run activities for group bookings including but not limited to indoor rock climbing and archery tag. Depending on qualifications, the employee would be expected to run outdoor adventure activities such as orienteering, hiking, mountain bike riding and rock climbing.

Primary Duties
• Respond to telephone, face to face and email enquiries
• Receipt payments and bookings
• Run indoor climbing sessions and other group bookings
• Participate in outdoor adventure activities and complete appropriate risk management checks
• Ensure facility and all equipment is well presented at all times
• Other duties as required, relevant to skills and qualifications

Selection Criteria
• Experience in and passion for adventure sports
• Demonstrated excellence in customer service and ability to relate to diverse peoples
• Demonstrated experience in reception and office duties
• Demonstrated conflict resolution skills and confidentiality
• Willingness to acquire additional qualifications as appropriate
• High level computer literacy
• Willingness to work across club opening hours and ability to work unsupervised

Essential Requirements
• Experience in outdoor adventure activities
• Ability to relate to diverse people
• Current Working with Vulnerable People registration
• Possession of First Aid Certificate and Drivers licence

• Experience with database booking systems and point of sale systems
• Qualifications as Indoor Climbing Guide and other outdoor recreation.

To express your interest, email clubmanager@pcyclaunceston.org.au

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